Our Customers Can Tell You Why We’re the Leader in Rochester Hills HVAC Service

I went from no hot water at 10:30 PM last night to having a brand new water heater installed with hot water running by 11:30 AM the following morning. Effectively a 12 hour turn around period that I was not expecting to get. Jared was incredibly fast to respond to my initial email requesting for an appointment and worked with me very quickly and professionally to size up what I need, get a quote with a couple options, and had a mechanic out to me within 2 hours of me getting back to Jared.

Communication amongst their team seems incredibly solid, the work is top class in professionalism, and I will certainly be calling on Pilot again for future needs. Thank you. Alex k.

From the moment I spoke with Chris about my furnace I felt he was very professional, and knowledgeable. When he came to my house to give me an estimate, I was sure this was the company I wanted to go with as he stood there with me and walked through every aspect of, what I wanted . He listen to what I needed and absolutely knocked it out of the park! Great price, he and his team were very professional, efficient and the product they installed is top-of-the-line. He even had an excellent financing option.

If anybody Is looking for a good company with excellent products , craftsmanship and trustworthiness, Pilot Mechanical is the best Kristina B.

Our furnace died the Tuesday before Thanksgiving. Chris was at our place within a couple hours, and gave us all our options. The furnace was already super old, so we decided to replace rather than repair. Since we had no heat, they made sure to have a crew out the very next day. Everyone we interacted was super friendly and helpful! I highly recommend Pilot Mechanical! David S.

My furnace broke ( 2 days without heat) and I was having a problem getting a company to come help me now. When I called Pilot (Chris) answered the phone and knew, I was upset and cold. Chris said… I’ll be there within 30 minutes. He arrived on time. Found and fixed the problem pretty quickly. Waited to make sure everything was good before he left. The Heat was On! Kim was happy! This companies prices are very fair and Chris is such a kind man…. He even texted me the following morning to make sure that I had no problems over night. I give this company five stars and would highly recommend them. AKim H.

The service of this company was outstanding. The installers were super nice and they worked very hard to get the job done. I would recommend this company in a heartbeat to others who need services on their furnaces or heating problems. Shirley S.